GENERAL INSURANCE BLOG

Having insurance is like having a safety deposit. That means if anything goes wrong, you would not be at a total loss. Insurance policies from the leading general insurance companies in India minimize loss and damage by reimbursing you for the expenses incurred during any unfortunate situations.

A wide range of insurance policies, ranging from life to non-life, are available in the market. Life insurance, as the name suggests, is about reimbursing your family members in case you lose your life due to specific reasons. Non-life insurance, on the other hand, is also known as general insurance, which is for automobiles, housing, commercial, travel and other similar purposes. If you suffer a loss from either of them, the insurance plan can help you in recovering from the same.

The process to check the claims online

While filing the claims correctly as per the terms and conditions of the insurance company is essential but it is equally essential that you track and check your claim online to know about the status of the claim and take corrective actions as and when necessary.

• When you file your claim with the insurance company or the TPA, they will provide you with the receipt number or file number along with an acknowledgement of filing of the claim.

• Usually, the insurance company or the TPA specify at the time of filing the claim as to how much time they will take in processing the claim. This is usually capped at 90 days but can vary according to the company policies.

• To track your health insurance or life insurance claim, you need to register your updated contact details with your health insurance company or the TPA. Once you have filed the claim, the TPA will send you the updates regularly on your mobile number or email.

• Alternatively, you can log-on to the website or mobile app of the TPA or the insurance company and track the status of your claim. To retrieve your claim details, you must have the following details with you: -

· Policy number

● Claim number

● Date of birth of the insured person

Once you enter all the details and submit them, you will be able to check the status of your claims online.

Different claim status and the steps to be taken

Depending on the status of your claim, either of the following status messages would be displayed on the screen. You must take the necessary steps according to the requirements.

Under process: -If your claim is under process, then you need to wait for a few more days and then check the status online again.

• Issues/Details required: - If there are any issues with the claim, then it will be mentioned on the status page. You must get in touch with the insurance company or the TPA. They will be able to explain the problem in the processing of the claim. If any documents are required or any further details are required, you must provide the same to them at the earliest.

• Approved: - If your claim has been approved, then you need not do anything else. The payment shall be credited into your account within a few working days.

• Rejected: - If the claim has been rejected, you need to get in touch with the insurance company or the TPA to enquire about more details. If required, you will need to file your claim again.

Life is precious, and so are your belongings. It is the best to secure each of them right after purchasing as many general insurance companies in India provide covers for such belongings, thereby preventing you from being in a huge loss.

Do you travel a lot by road? Are you tired of waiting for your turn at toll plazas on the interstate highways or expressways? Do you wish to get done with it as quickly as possible? If yes, then you must get a FASTag! As the name suggests, a FASTag is a tag which is a mean to ensure faster transit across toll plazas. The tag is placed on the windshield of the car and uses Radio Frequency Identification Technology. The tag is scanned by the tag readers placed at toll booths who then deduct the toll amount from the FASTag account. All toll plazas placed along the national highways are now using FASTag for payment of toll as per the guidelines of the government of India.

As the balance in FASTag reduces, the user needs to reload the balance in the linked wallet account or the linked bank account. By eliminating the need for cash payments at toll plazas, FASTag ensures a quicker and smoother flow of traffic.

The following reasons highlight how using a FASTag can help you save time on your journey: -

● Quick payment- As there is a FASTag affixed to your car, you wouldn't have to search your wallet for cash which ultimately reduces the duration of the transaction and your time is saved.

● Less fuel wastage - As you do not need to stop and restart your vehicle, less petrol or diesel is burned, which saves your fuel tank from draining quickly.

● Hassle-free recharge - You can easily recharge your FASTag using various methods like Internet banking, mobile wallet apps, NEFT, RTGS or even your credit and debit cards.

● Message alerts - Every time your FASTag is used, you get an alert SMS on the mobile number registered with the card which ensures the prevention of its misuse.

● Long validity - A FASTag is valid for five years, which means you need not worry about changing it frequently.

● No requirement of cash - The work of cash is taken over by the FASTag. Therefore, it eliminates the necessity of carrying cash for toll payments.

● Online portals - You can check the transactions made using your FASTag whenever you wish using specific web portals meant for the same.

Now, onto some Frequently Asked Questions: -

How to get a FASTag?

To buy a FASTag, you can ask the toll plaza employee for their sales department, or contact authorized agencies or banks that sell them. Many platforms offer car insurance quotes online and sell FASTag as well.

How much does a FASTag cost?

Generally, a FASTag can cost you around two hundred rupees for the purchase, which excludes recharge expenses.

Where is it placed?

FASTags are affixed on the windshield of the car in a very specific manner that allows the scanners placed at the toll plaza to scan it.

How to know if your card has been used?

As stated in the above benefits, a text message is delivered to the registered mobile phone when the FASTag is used. This is a sort of confirmation to the owner that payment has been made.

Do you need to maintain a certain balance?

You don't need to maintain a balance for sure, but yes there is a minimum value for a top-up of the tag which amounts to a hundred rupees.

Where is a FASTag valid?

Throughout the country, a FASTag can be used to make payments at toll plazas regardless of the city or state.

While getting FASTag will help you zoom seamlessly on the highways, do remember to check car insurance quotes online to get protection against possible accidents and incidents while on the road.

For a lot of us, learning how to ride a two-wheeler involved tripping and falling, messing up the gears, and what not! Initially, it required someone to sit behind us to make sure that we do not accelerate much and that the bike does not go astray. The day you realized that you learned to ride was the day when you kissed freedom. The feeling was new, enthralling. A single, gentle twist at the accelerator could send you roaring. Learning how to ride can be challenging. However, before you begin your learning endeavors, it is essential to make sure that you have got your bike insurance in place. Having two-wheeler insurance online in India can save you much trouble as you maneuver your way with your first bike, trying to master its control. Here, we will look at a few hacks for new two-wheeler learners so that their learning curve is smooth and hassle-free.

Don’t put weight on the handle

It is easy to assume that a tight grip on the handle will make riding more comfortable, but it is not quite so. When you have a tight grip on the handle, it becomes hard to steer the bike. The trick here is to have a loose grip on the bike’s handle. Most of the time, you don’t even have to turn the handle. When you are cruising at a moderate speed, a little bit of weight-leaning through the handle does the job of steering.

Watch out on your brake technique

There is one rule which goes with putting on the brakes: when you brake your bike, do not brake all of a sudden, unless of course there’s a bovine in front of you, which could be highly likely while driving around Indian towns. Make it a point to practice braking on both the front and rear wheel together — this will make the bike slow down more smoothly.Also, remember that you should avoid using the clutch while braking, as the chances are that your bike might skid and fall. Holding on to the clutch while putting on the breaks can have disastrous consequences on slippery roads.

Accelerate gently

Do not accelerate your bike all of a sudden. It will just waste fuel and work up your engine for no good. Besides, a sudden increase in speed could make the bike go out of hand. The ideal way around it is accelerating slowly, gently. Moreover, it will also help you maintain that balance as the bike slowly gains speed.

Before you set out on the road, it is essential to make sure that you have good insurance at hand. Magma HDI two-wheeler insurance online in India comes with long-term insurance plans that can help you stay away from any legal trouble while you master your riding skills. A Magma HDI bike insurance stands out as it has support for anti-theft devices and. Among other features, you also get access to personal accident cover, which ensures your financial safety as well.

While choosing an insurance policy, the claim settlement ratio of the insurer is a major factor to consider. An insurance claim is filed to get coverage for the losses or damages you sustain due to the occurrence of an event as specified in the policy. Hence, proper claim settlement is an essential pre-requisite in your risk management system. When selecting an insurance company, you must check if it provides timely and easy settlement of valid claims.

Process to file claims

Step 1: Reporting the incident

When an event occurs, the claimant should submit a written intimation to the insurer for initiating the claim process. The faster you set the ball rolling; the sooner will be the settlement. Here, you should also make sure that your policy covers the event for which you’re filing the claim.

Step 2: Complete the documentation

For a smooth claims process, you need to submit the right documents within the stipulated timelines. Most of the insurance companies have online claim filing system where you can send the forms and upload images for ratification.

Step 3: Evaluation process

Before settlement of the claim, the insurance company will evaluate the veracity of your claim through an external investigation. Hence, you should be clear about the facts when filing the claim.

Step 4: Settlement of claim

As per the regulations of IRDA, the insurer has to settle a claim within 30 days after receiving documents and verification or pay interest. If any claim requires further investigation, the process should be completed within 6 months from the date of the written filing of the claim.

Technicalities that may occur when filing a claim

When filing your claim, you should be aware of common problems and technicalities that may impede the process. That includes:

If there’s any pre-existing ailment

Any ailments that a policyholder had before the issuance of the first policy are called pre-existing ailments. These conditions and diseases must be declared when buying the policy. If the company discovers them during claim settlement, it can restrict the entire process.

If nominee details aren’t updated

The legal battle between the nominee and an heir can be prolonged due to incorrect nominee details. You should update the nominee information as it changes over the term of your policy.

If the policy lapses

When you fail to pay premiums on time, the policy will lapse automatically. Some insurance companies give a grace period for payment of premiums beyond the due dates but your vehicle is not covered for that period of time. So, you should adhere to your payment schedule, or else it can lead to repudiation of your claim later on.

The right insurer

An insurance policy is an excellent financial product, and claim settlement is the main component of this product. Hence, you should select the right insurer after checking their claim settlement ratio.

Remember, the claim settlement ratio represents the total number of claims made by the customers against the total claims settled by the company. Compare the top insurers on this factor to make so you can pick the best car insurance in India.

Thus, you can use claims as an effective tool to determine the performance and reliability of an insurer.

Long bike rides are relieving to the soul. They teach us many lessons, test our patience, and brings the best version of us on the road. There is much for the sight to behold — the steadiness of the highway, the slopes of the mountains, the glimmer of the rain, and the kiss of the wind. If you are planning a bike ride alone or with your buddies, then congratulations to you — you have made a great decision. However, before you start, there are a few things that you should keep in mind. Start by getting your papers — the bike’s registration and insurance — right. Yes, it is mandatory to have registration and two-wheeler insurance in India. Once you have the documents in place, you can move on to the other steps.

Choose a comfortable bike

You might not want to for a bike trip on any engine. Pick a bike which can burn those miles without stressing its engine. You would want to have a cruiser so that your sitting posture does not give you back pain later. If you are worried about the budget, then pick a fuel-efficient bike. Several mid-range Indian cruiser bikes offer an excellent highway experience in India. It would help if you get a proper bike gear so that you are well-prepared for harsh weather conditions. Carry essential spares and tools for unforeseen circumstances.

Pack and eat light

You would not want to carry much luggage on your back while you are riding. It will add extra weight to your ride. Try to pack light — just the essentials. Try to fit the essentials in a pack and tie it up behind your bike, as you would not want to carry a load on your back while you are riding. Try to start early in the morning on a light stomach. A heavy meal takes a lot of energy to digest, so if you have a hearty meal before setting on the ride, then you might feel drowsy on the way.

Take breaks to stay motivated

Long bike rides may never seem to end. Riding constantly may tire you up. Try to take short breaks every hundred kilometres or so. This will help you feel refreshed. Keep this in mind that the trip will come to an end, and that more than the destination, the journey is what you are looking for — the sound of the wheels humming on the highway. India has mesmerising landscapes so there will be enough to see on the way, and all these sights will keep you motivated throughout your ride. If you are worried about getting good two-wheeler insurance in India, then your search could end with Magma HDI two-wheeler insurance. Magma HDI bike insurance comes at an affordable price and provides features such as personal accident cover. It also has support for anti-theft devices, so you can keep on riding, roaring on the road without worrying about anything at all.

Bike rides are thrilling — the wind teasing your hair, the sound of the motor groaning, bringing in a sense of movement, a much-welcome change. If you have a bike then you know how important it is for you — it is your friend, one which doesn’t let you down, ready to go with you on every walk of life. As a bike owner, it is your job to make sure that your riding experience is forever smooth, that there are no troubles attached to it. To begin with, you have to make sure that your paperwork (registration and insurance) is in proper place. Indian law makes it mandatory to have a two-wheeler insurance policy. If your bike insurance has lapsed for even a day, it could land you into some legal trouble! To make sure that your bike-riding experience is smooth and hassle-free, you must opt for a long term two-wheeler insurance policy. Besides, having long term insurance for your bike has its own sets of benefits. Here, we will look at some of the reasons why you should opt for a long term policy for your motorbike.

● Discount on premiums

When you opt for long-term two-wheeler insurance online for your bike, you get the option to avail discount on your premiums. Insurance companies provide you with discounts and incentives since they save on administrative costs if you opt for a long term policy.

● Avoid risks that come with non-renewal and policy lapse

If your insurance policy is not renewed on time, then you are exposed to certain risks. For example, if your bike meets with an accident, or is stolen, and if the policy is not in action, then you would have to bear the entire financial loss yourself. However, if you purchase long-term insurance, such problems can be easily avoided. Besides, if the policy lapses and you intend to renew it later, several insurance companies ask for an inspection of the bike to determine its condition before they decide to renew the policy. If you opt for extended two-wheeler insurance online for your motorcycle which extends for years can easily help you avoid such situations.

● Earn higher No Claim Bonus

No-claim bonus (NCB) is a discount that insurance companies offer on the premium if you have not made a single claim during the insurance term. When it comes to NCB, long-term two-wheeler policies have the upper hand over short-term policies that last for one year. The NCB slab structure for more extended policies is also different from short-term policies. Besides, the NCB discount is additional to any upfront discount which you get on the purchase of a long-term policy.

● Get rid of the paperworke

Choosing a short-term policy makes you liable for much paperwork. You will receive new documents at the end of each policy year. And searching for new and better deals also takes much time — something which not all of us have. If you are someone who doesn’t like the hassle which comes with paperwork, then you should opt for a long-term insurance policy.When it comes to choosing the best bike insurance, Magma HDI two-wheeler insurance policy stands out as they come with a host of benefits. You get additional cover for injury and death, which makes sure that the cover is not just limited to your bike, and extends to you as well. Besides, if you have installed an anti-theft device (approved by the Automotive Research Association of India) in your two-wheeler, you have the option to avail a 2.5 percent discount (or up to Rs 500) on your own-damage (OD) premium. With minimal paperwork and a hassle-free claim process, opting for a Magma HDI two-wheeler insurance online is one of the best options that you have for your long-term bike insurance.

Fire is a serious risk for pretty much all physical structures, whether it's your house or your shop. This is why insurance is essential to mitigate the loss to building, machinery, goods, furniture and fixtures, plumbing, electrical appliances and other assets in the event of a fire. Fire insurance is an indemnity based contract, where the insurer agrees to compensate for any loss or damage during the policy term, not exceeding the maximum amount for which the premium is being paid. Here are some features offered by fire insurance companies in India that you should know.

Coverage

As per section 2(6A) of the Indian Insurance Act 1938, in addition to fire, other hazards are also clubbed with the insurance plan known as the ‘Standard Fire and Allied Perils Policy’. The policy also covers losses on account of lightning, storms, flood, earthquakes, landslides, bush fire, explosions, aircraft damage, riots or malicious damage, impact damage, bursting or overflowing pipes, missile testing, etc.

Policies available

There are different types of policies one can opt for while purchasing fire insurance in India. A comprehensive policy even covers theft or burglary whereas a floating policy is useful for businesses that have assets or stocks in different places. Thus, allowing you to pick a policy based on your individual needs.

Add-ons

Insurance providers such as Magma HDI also offer covers on fire insurance policies such as compensation for architect or surveyors fee, temporary removal of assets, loss of rental income or rent for an alternative accommodation till you rebuild your home or business.

Uberrimae Fidei

Fire insurance is based on the principle of Uberrimae Fidei or utmost good faith, where the insured party makes full and honest disclosure of all facts. Failure to do so can render the policy void and absolve the insurer of any financial responsibility.

Insurable interest

The insured party must have an insurable interest in the asset not only at the time of purchasing the policy but also at the time of the incident. For example, you insured your house but later sold the house to someone. The place catches fire while the policy is active, but you cannot make a claim because you have no insurable interest in the property anymore.

Policy tenure

The tenure of coverage is clearly stated in the policy document. Usually, the insurance does not exceed one year so make sure you renew timely it for continued coverage.

Exclusions

Like any other insurance policy, fire insurance also has its exclusions. Damages caused by normal heating, own fermentation or spontaneous burning; loss or damage of the property due to nuclear perils, electrical or mechanical breakdown and terrorist act, war and warlike operations are some common exclusions of fire insurance companies in India. Fire insurance ultimately provides you with financial security for your home or business to help you get back to your normal life as soon as possible.

It is important to have general insurance as it protects you against several unforeseen circumstances and comes as a financial aid in times of distress. However, it is often that people who buy insurance policies are unable to make the best out of their insurance plans are they are quite unaware of what their insurance policy has to offer. It is the job of the general insurance company to settle your claims, and as someone who has purchased the insurance, it is your job you be aware of your rights and duties.

Rights of a policyholder

● If the terms and conditions mentioned in the policy documents do not match with what you were promised at the time of buying th policy, then you can cancel or return the policy within a timeframe of 15 days. After cancellation, your insurance premium will be refunded to you after the deduction of processing costs, such as stamp duty, medical charges, et cetera.

● The nominee of the insurance policy gets the right to file a claim on the insurance in case of the unfortunate death of the policyholder.

● Depending on the insurance you have opted for, you get the option to modify it. You can change the mode of payment, the sum assured, the premium paid and the policy tenure of your insurance policy.

● If you have chosen a United Linked Insurance Plan (ULIP), then you have additional rights on your insurance policies that involve making partial withdrawals, switching funds, and surrendering the policy after completing the lock-in period.

Duties of a policyholder

● You must spend time researching about the insurance, such as looking at the benefits it offers, the premium you have to pay, and the type of cover you will get, among others. It would help if you also compared your policy with other insurance providers to ensure that you are getting the best deal.

● Make sure to fill your details correctly in the policy documents

● After buying the policies from a general insurance company, you must make sure that you are paying the premiums on time. It is better to opt for an automated payment system, so you do not miss any dates.

● If you move places, make sure that you share the information about your address change with your insurance company.

● If you want to change your nominee, you can do so by filling up by ‘change of nominee’ form. If your nominee is a minor, then you can get an appointee to sign an acknowledgment on their behalf.

● In case you lose your insurance policy, you can identify your insurance service provider about it and get a duplicate document.

It is important to cooperate fully with your insurance company, as it makes sure that your experience is smooth and hassle-free, and your queries are resolved on time. If you are looking for a good, reputed and trusted insurance company, then your search could stop at Magma HDI insurance. It offers products for everyone and comes with prompt customer service. Besides, it also has a hassle-free claim processing service which eliminates frequent rounds to the insurance office. With a vision to be the most preferred, vibrant, and responsible insurance company, fulfilling the aspirations of all its stakeholders, Magma HDI general insurance company could be your one-stop for all your insurance needs.