Magma’s Best Practices for Safe Digital Transactions   29 一月 2026

At Magma, your security is our priority. As more of your financial interactions move online, we want to ensure every digital transaction you make is safe, secure, and stress free. Here are the essential practices we recommend to all our customers:

✅ 1. Protect Your Confidential Information

Your safety begins with safeguarding your details. Magma will never ask for your OTP, PIN, CVV, UPI PIN, or passwords—neither on calls, SMS, emails, nor social media. If someone asks, it’s a fraud attempt. Please report it immediately.

🌐 2. Use Only Secure Networks

For any digital payment or banking activity:

• Avoid using public Wi-Fi at hotels, malls, airports, or cafés.
• Prefer secure connections such as your mobile network or trusted home Wi-Fi.
• When using websites, ensure the URL starts with https://.

📱 3. Keep Your Device & Apps Updated
To minimize vulnerabilities:

• Update your payment apps, UPI apps, banking apps, and phone OS regularly.
• Download apps only from official stores like Google Play or Apple App Store.

🧾 4. Verify Recipient Details Carefully
Before you hit “Pay”:

• Recheck the beneficiary name, UPI ID, account number, or QR code source.
• Avoid scanning QR codes sent through social media or unknown numbers.

🧠 5. Stay Alert to Fraud & Social Engineering
Fraudsters often pose as:

• Bank officials
• Company representatives
• Government agencies
• Delivery partners

Be cautious if you receive messages such as:

• “You won a reward—click this link.”
• “Send ₹1 to activate your account.”
• “Approve this collect request to receive money.”

Magma never asks customers to make verification payments or click suspicious links.

💳 6. Enable Two-Factor Authentication
For enhanced protection:

• Use fingerprint or face ID for app access.
• Activate SMS or email alerts for every transaction.

This ensures you’re notified instantly if anything unusual happens.

📵 7. Avoid Unknown Links or Attachments
To minimize vulnerabilities:
Phishing links can mimic genuine banking pages.
If you’re unsure about a link, do not click—visit our official channels instead.

🧹 8. Protect Your Documents & Screenshots
To minimize vulnerabilities:

• Avoid saving screenshots of online payments containing sensitive details.
• Never store card numbers or passwords in open notes.
• Always log out after using shared devices.

🔍 9. Monitor Your Transaction History
We recommend reviewing your account or statement regularly.
If you notice any discrepancy, contact Magma’s official customer service immediately.

📞 10. Rely Only on Magma’s Verified Support Channels
For any assistance:

• Use our official helpline numbers
• Visit our registered website or branches
• Avoid numbers found through random online searches
  Fraudsters often publish fake customer-care numbers.